Sales Training Programs

But I Don’t Sell

With the increase in competition in non-traditional sales-oriented industries and the rapidly changing needs of the consumer, customer service is becoming more complex. Customer service professionals play a strong role in increasing their business’ visibility, promoting community relations and many times selling a specific service or product. This changing role requires customer service professionals to enhance their selling skills. The selling process can create conflict inherently with our manners, beliefs, values or natural instincts. Many of us have little sales experience and are not comfortable with the selling conflict. As a result, many avoid it. . .and miss the sale. This training program is designed to help you learn and practice the sales tools you will need to be comfortable and effective in your sales role as a customer service professional.

I Like Selling

“Selling” is a creative and interactive sales class created for the professional salesperson. It is designed to help individuals and companies improve their prospecting and selling effectiveness and ultimately increase their productivity.

This course is a common sense approach to sales geared toward teaching you how to make creativity a normal part of your selling process. It is guaranteed to engage and challenge your most valuable asset, your creative mind. “Selling's" structured to be a fast-paced, entertaining and informative class packed with practical ideas to help you excel at every phase of selling.

This is not sales 101, however, this course incorporates such timeless topics as: prospecting; determining customer needs; effective presentation skills; countering objections; closing the sale and developing goodwill after the sale into our class. You will leave the class thinking “I’ve been there but I haven’t done that.”

Leadership of Selling

How can I take good salespeople and mold them into a great sales team? How can I incorporate the information my sales force receives from the customer and turn it into a competitive advantage for my company? How can I implement the requisite techniques of selling into my day-to-day operations?

Mastery of selling management comes with the successful "harvesting of the company mind". Leadership to raise your company's sales approach to the next generation requires the full understanding and commitment of incorporating the following skills into your business practices: communication skills, customer service, goal setting & time management, business planning and sales forecasting.

Harvesting the Company Mind

Harvesting the company mind helps you understand the customer's desires and demands. This information becomes the basis for continuous improvement of your product and service delivery. With "Harvesting" you will learn how to reap the benefits of understanding your customers, keeping them and finding new ones.